Privacy Notice

This Privacy Notice explains how INDTECSOLUTIONS L.L.C-FZ (“we”, “us”, “our”) processes personal data collected through www.indtecsolution.com. The UAE has a federal Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

1) Controller 

INDTECSOLUTIONS L.L.C-FZ
MEYDAN, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: mail@indtecsolution.com
Phone: +971 502939379

2) What personal data we collect

We collect personal data that you provide to us, especially when you contact us via the website contact form.

When you visit the website, our servers may automatically process:

  • IP address

  • Date/time of access

  • Requested page/file

  • Referrer URL (if provided by your browser)

  • Browser/device information (user agent)
    These server logs are typically necessary for security, troubleshooting, and reliable website operation.

3) Purposes of processing

We process personal data for the following purposes:

  • To respond to inquiries and communicate with you

  • To provide requested information or services

  • To maintain the security and technical stability of the website

  • To prevent misuse, spam, and fraud

4) Legal basis / lawful grounds

Depending on the context, we process personal data because:

  • You have requested that we contact you or respond to your inquiry (performance of steps related to a request/contract); and/or

  • You have provided data with your consent (e.g., submitting the contact form); and/or

  • We have a legitimate interest in operating and securing our website and responding to business inquiries.

5) Cookies and similar technologies

We do not use analytics or advertising cookies on this website based on the current setup you described.
However, the website may still use strictly necessary cookies or similar technical storage mechanisms (for example, for security features, load balancing, or if an administrator logs into WordPress). If we introduce non-essential cookies (e.g., analytics/marketing) later, we will update this notice and, where required, request consent.

6) Sharing of personal data (recipients)

We do not sell personal data. We may share personal data only when necessary with:

  • Hosting provider / infrastructure providers (website hosting in the UAE)

  • Email/IT service providers used to receive and respond to messages

  • Professional advisers (e.g., legal/financial) if required

  • Authorities if required by applicable law or to protect legal rights

7) International data transfers

Your data may be processed in the United Arab Emirates because the website is hosted there. If you contact us from outside the UAE, this may involve a cross-border transfer of your personal data to the UAE. UAE law addresses cross-border processing in its data protection framework.

8) Data retention

We keep personal data only as long as necessary for the purposes described above:

  • Contact form inquiries: typically retained for 24 months unless a longer retention is required (e.g., for contractual or legal obligations).

  • Server logs: typically retained for 30 days unless needed for security investigations.

9) Security

We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, loss, or disclosure.
No online system is 100% secure; please avoid sending sensitive data via the contact form.

10) Children

This website is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can delete it.

11) Your rights

Under UAE personal data protection law, data subjects have rights that may include:

  • Right to receive information about processing

  • Right to request transfer/portability in certain cases

  • Right to correct inaccurate data

  • Right to request erasure in certain cases

  • Right to restrict processing in certain cases

  • Right to object/stop processing in certain cases (e.g., direct marketing)

To exercise your rights, contact us at mail@indtecsolution.com. We may ask for additional information to verify your identity before responding.

12) Complaints

If you have concerns about how we process personal data, please contact us first so we can address your request. You may also have the right to lodge a complaint with the competent UAE authority as applicable.

13) Changes to this Privacy Notice

We may update this Privacy Notice from time to time (for example, if we add new website features). The latest version will be posted on this page.

Last updated: 16 December 2025